Cnet has a pretty interesting and insightful piece about the problems with Dell. Only a couple years ago, Dell seemed unstoppable, now they're being given a run for their money by a reinvigorated HP and customer complaints around Dell are way up.
In Cnet's view, Dell started to believe their own hype, AND they started to "round out" their management ranks from McKinsey, Bain and some other consulting companies.
HP on the other hand has hired an "invisible" new CEO and is just getting the job done.
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Thursday, May 25, 2006
Posted by Adrian at 5/25/2006 09:35:00 AM